privacy policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities

what data do we collect?

The JoinWorks collects the following data:

  • We may collect various categories of information from you when you access or use our website and when you provide information directly to us (e.g. when you register for our events, request our services or access various content and features on our website). Those categories include:

    • Identifiers, such as your name, email address, postal address, phone number, mobile number, IP address or other similar identifiers;

    • Internet or other electronic network activity information, such as browsing history specific to your interaction with our website;

    • Information posted on community discussions and other interactive online features on the websites to which this Statement applies; and

    • Location data, but not your precise geolocation. We collect location information provided by a mobile or other device interacting with this website, associated with your IP address or any other online or device identifier. We may collect this information through the lawful use and deployment of cookies and other tracking technologies, as set forth in our Cookie Notice.

  • Your choice to provide information: You may choose not to provide personal information to us by refraining from, among other things, submitting information directly to us. However, if you do not provide personal information when requested, we may not be able to provide you with the full range of our services, or with information about our services, promotions and other opportunities the company collects

how do we collect your data?

You directly provide The JoinWorks with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser’s cookies.

  • Subscribe to our newsletter or you consent to receiving marketing materials

how will we use your data?

The JoinWorks collects your data so that we can:

  • Email you with updates and articles on other products and services we think you might like.

  • Provide you with requested marketing materials and associated information.

  • Inform you of events we are running that we think would be of interest to you.

how do we store your data?

The JoinWorks securely stores your data within the UK or EEA. The JoinWorks will keep your personal data until you ask us to delete it, or there is no longer a legitimate need to process it further.

marketing

The JoinWorks would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing communications, including updates on latest news, resources, events and other promotions, you may opt out at a later date using the unsubscribe button in our emails or via our Preference Centre. Using our Preference Centre, you can also select which types of communications you wish to receive, or unsubscribe from all.

You have the right at any time to stop The JoinWorks from contacting you for marketing purposes.

what are your data protection rights?

The JoinWorks would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request The JoinWorks for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that The JoinWorks correct any information you believe is inaccurate. You also have the right to request The JoinWorks to complete the information you believe is incomplete.

The right to erasure – You have the right to request that The JoinWorks erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that The JoinWorks restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to The JoinWorks processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that The JoinWorks transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: dpo@thejoinworks.com

cookies

When you visit our website, if you agree, we may use cookies or similar tracking technologies.

Cookies are small files that a site or its service provider saves to your device through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

With your permission, we collect information about how you interact with our website. We use this information in order to improve your website experience, customise your browsing experience and for analytics and metrics about our visitors both on this website and other media.

You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off all cookies. This can be done through your browser settings. Since all browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off or decline permission to use cookies, some of the features that make your site experience more efficient and personalised will be hidden or replaced with generic content.

For further information on cookies generally visit www.allaboutcookies.org.

privacy policies of other websites

The JoinWorks website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

changes to our privacy policy

The JoinWorks keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in November 2024.

How to contact us

If you have any questions about The JoinWorks privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at dpo@thejoinworks.com.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that The JoinWorks has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.